Service Designer - Public Sector / GDS - SC Cleared

I'm working with a public sector consultancy who are looking for an experienced Service Designer to shape end-to-end demand-to-delivery journeys and ensure services work coherently across policy, product and operations.

Contract: 23/03 - 15/05 (likely extension)
Day Rate: £500-£575 per day (Inside IR35)
Location: Remote (with onboarding in London)
Clearance: Active SC clearance essential

You will:

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  Design and refine end-to-end demand-to-delivery journeys, ensuring they are clear, usable and joined-up.

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  Clarify boundaries, handoffs and interactions between policy, product and operational teams.

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  Ensure the overall service model is coherent, efficient and aligned with user and business needs.

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  Work closely with product, delivery, policy and operations to embed service design best practice.

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  Proven Service Designer in UK public sector, with strong GDS experience (service standards, phases, design principles).

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  Track record of mapping and improving complex, multi-team services end-to-end.

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  Comfortable facilitating workshops and working with senior stakeholders across disciplines.

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  Active SC clearance (in-date and transferable).

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