Service Delivery Manager

New Yesterday

Job Description

Senior Delivery Manager - SPM Implementation

Required Curam Project Execution Experience.

We are seeking a Senior Delivery Manager with 4-6 years of experience leading Social

Programme Management (SPM) implementations across complex digital environments. This

role provides strategic leadership, shapes high-level delivery decisions, and ensures

successful delivery of major transformation initiatives. Operating with significant autonomy

and authority, the Senior Delivery Manager influences organisational strategy, oversees

technical, financial, and quality outcomes, and leads collaboration across diverse senior

stakeholders. The role drives continuous improvement, champions a strong digital mindset,

enables organisational adaptability, and ensures ethical, secure, and inclusive delivery

practices that support long-term digital capability and organisational goals.

Key Responsibilities

  • Lead strategic delivery decisions and approaches for large-scale SPM

implementations.

  • Own technical, financial, and quality outcomes across a major delivery area.
  • Influence organisational strategy, planning, and resource decisions.
  • Oversee complex delivery activities, interdependencies, and multi-team coordination.
  • Apply broad business and technology insight to inform strategic decision-making.
  • Make high-quality decisions to achieve strategic goals and escalate when required.
  • Shape delivery objectives, define governance, and allocate responsibilities.
  • Build strong senior stakeholder relationships and lead cross-functional collaboration.
  • Identify and resolve risks, issues, and opportunities using a strategic problem-solving

approach.

  • Drive improvement initiatives aligned to organisational objectives.
  • Apply innovative and effective delivery approaches to achieve high-impact results.
  • Communicate complex information clearly and credibly across all organisational

levels.

  • Promote transparency, alignment, and information sharing across teams.
  • Provide organisational leadership, contribute to policy/strategy, and manage

programme-level risks.

  • Lead significant change initiatives and support organisational adaptability.
  • Promote continuous learning and capability development across the delivery

function.

  • Champion digital capability, new technology adoption, and compliance with

governance and legislation.

  • Promote ethical delivery, strong security and privacy practices, and inclusive working

environments.

Location:
Glasgow
Job Type:
FullTime
Category:
Transportation And Storage

We found some similar jobs based on your search