A prominent security service provider is seeking a Service Delivery Manager to lead service excellence and manage multiple services for key clients. Key responsibilities include managing SLA adherence, stakeholder relationships, and continuous service improvement initiatives. The ideal candidate has 2-3 years in service delivery roles and experience in client-facing scenarios. Excellent communication skills and an ITIL qualification are essential. This position offers a hybrid working model with occasional client site travel. #J-18808-Ljbffr