Service Delivery Director

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Role: Service Delivery Director Location: Basingstoke with regular travel to London & Corsham Duration: 6 Months Day rate: £900 Inside IR35 Active DV clearance required You will have the accountability of delivering efficiently across multiple customer contracts with an eye on incremental growth opportunities. Key Accountabilities: Oversees the delivery of multiple services to the customer to deliver contracted service commitments & continual service improvements in line with contracted SLAs Own the financials for all service P&L's and lead the Service Directors in regards financial governance and controls. Actively owns service risks, controls service costs & improves productivity for customer & Fujitsu & continually improve cost effectiveness for both customer and Fujitsu. In conjunction with the customer identify & define requirements for new services. Ensures such services are professionally introduced & accepted into service. Proactively manage internal and external suppliers in a service partnership as 'one service team'. Owns the continual improvement of Service Delivery standards & practices through the production and delivery of a Service Improvement Plan Manages the service delivery team delivering to the customer, driving personally development and effectiveness of the individuals. Identify opportunities for new business and accou...
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Location:
Basingstoke
Salary:
Up to £900 per day
Job Type:
FullTime
Category:
Management & Consultancy

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