Service Coordinator

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Job Description

Service Coordinator (£26,000 + up to £10,000 yearly bonus)

Location: West Malling


About the Role

Our client, a well-established and growing organisation, is looking for a proactive and organised Service Coordinator to join their team. This is a fantastic opportunity for someone who thrives in a busy environment and enjoys being at the centre of operations, ensuring excellent service delivery and customer satisfaction.


Key Responsibilities:


  • Coordinate and manage service requests, ensuring timely and efficient delivery
  • Schedule engineers and allocate jobs based on priority and availability
  • Act as the main point of contact for customers, handling queries and updates
  • Liaise with internal teams to ensure smooth service operations
  • Handle any issues or delays quickly and professionally
  • Maintain accurate records on internal systems and databases
  • Support the wider team with general coordination and administrative duties


About You:


  • Previous experience in a coordination, scheduling, or customer service role
  • Strong organisational and multitasking skills
  • Excellent communication skills, both verbal and written
  • Confident using CRM systems or scheduling software
  • Ability to work well under pressure and manage changing priorities
  • High attention to detail with a proactive, problem-solving approach


Apply now with your CV!

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Location:
Kings Hill
Job Type:
FullTime
Category:
Business

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