Service Coordinator
New Today
Service Coordinator
£30,000
Cromford, Matlock
Permanent Contract
Monday - Friday 9 am - 5 pm
Start Date: ASAP
Our Client is a premium service and maintenance contractors, working with some of the UKs largest businesses. We are looking for an experienced Service Coordinator to coordinate the allocation of engineers to businesses across the UK.
Duties will include:
Frontline handling of incoming calls and emails to log jobs and service requests
Allocating engineers and subcontractors to jobs efficiently, based on availability and location
Tracking job progress, ensuring attendance, and following up to confirm work completion
Chasing updates from engineers and keeping clients informed on job status
Processing paperwork, including quotes and invoices
Maintaining records in the service management software (Simpro) and invoicing via Xero
Skills/Experience Required:
Excellent communication skills; written and verbal
Strong organisational abilities
Comfortable working in a fast-paced, reactive environment with frequent updates and changes
Previous experience in scheduling, coordination, or a similar role
Experience using a service-based system, Simpro would be an advantage
Further information
This role has an immediate start and the salary is negotiable depending on experience
The role is office-based but hybrid working can be considered for the right candidate
This office is based in Cromford, Matlock so would be eas...
- Location:
- Matlock
- Salary:
- £30,000 - £31,000 /annum
- Category:
- Customer Service & Support