Service Advisor

New Yesterday

Job Title: Service Advisor Location: Toyota Croydon Salary: £30,000 (dependent on experience) basic + uncapped OTE (etsimated at £50,000 per annum) Hours: Monday to Friday: 08:00 – 18:00, 1 in 3 Saturdays: 08:00 – 13:00 (paid at overtime) Job Type: Full-time, Permanent Company Benefits Included
Drive Customer Excellence – Join the Toyota Croydon Aftersales Team Are you a people-oriented professional with experience in vehicle servicing or customer support? We’re growing our team at Toyota Croydon and looking for an enthusiastic Service Advisor to deliver exceptional customer experiences while maximising upsell opportunities. With full manufacturer training and a supportive team, this is a great opportunity to develop your career with a leading automotive brand.
What You’ll Do:
Engage with customers in person and over the phone to discuss their service and MOT needs
Book appointments from the lead qualification team
Recommend suitable maintenance and repair solutions based on customer needs and budget
Clearly explain work required, associated costs, and timeframes
Maintain regular contact with customers and keep them informed on progress
Provide a professional, honest, and transparent aftersales experience
Upsell additional services and plans where appropriate
Meet individual and team targets across upsells and customer satisfaction Cover Lexus site as needed ...
Apply
Location:
Purley Way
Salary:
£32,000 - £50,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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