Service Advisor

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We are seeking a motivated and professionalService Advisorto join our team in Newton Abbot. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service within an automotive environment.Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.Salary:£26,500 to £27,500 per annum with overtime (dependent on experience).Hours:Monday to Friday 8:00am to 5:00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).Key Responsibilities:Act as the main point of contact for customers regarding vehicle servicing and repairs.Manage service bookings, job cards, and workshop schedules.Liaise closely with workshop technicians to ensure accurate and timely updates.Communicate clearly with customers on vehicle progress, costs, and completion times.Upsell additional services and products where appropriate.Ensure all documentation and compiling estimates are completed accurately.Maintain strong customer relationships and ensure high satisfaction levels.Ideally we are looking for:Previous experience as a Service Advisor or in a similar automotive customer service role.Strong communication and interpersonal skills.Excellent organisational and administrative abilities.Ability to work under pressure in a busy workshop environment.A proactive and customer-focused approach.Basic IT skills and familiarity with dealership or service systems (preferred).In return well offer:30 days holidays including 8 bank holidaysCompany sick pay, that increases with length of service up to 13 weeksCompany pension with the option to salary sacrificeWhere salary sacrifice takes place, 50% NI saving reinvested into your pension potGenuine career development and pathways with DAF AcademyAward winning apprenticeship ProgramApprentice equipment schemeEmployee Assistance ProgramCycle to work schemeMy Staff shop access to hundreds of discountsQuarterly More Awards recognition schemeFree eye test vouchers for DSE usersOn site parking (Site specific)Free mortgage advice through a trusted partnerQualified mental health first aidersOn-site trainer for HGV and many other coursesWho we are:Adams Moreyis a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.Adams Moreyitself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.JBRP1_UKTJ
Location:
Newton Abbot
Job Type:
FullTime

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