Service Advisor / Service Receptionist Salary: £32,500 basic | OTE £38,500 (realistic) Location: Trafford, Manchester

Richard Abson Group are working with a premium dealership in Trafford, Manchester to recruit an experienced Service Advisor / Service Receptionist.

This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.

The Role:

As a Service Advisor / Service Receptionist, you will:

* Act as the first point of contact for customers, delivering outstanding service

* Handle customer enquiries and provide technical information on vehicle servicing and repairs

* Keep customers updated on vehicle progress

* Promote and sell service plans and additional products

* Ensure a consistently high level of customer satisfaction

About You:

* Minimum 1 year’s experience in a similar role (main dealer preferred)

* Strong customer service and communication skills

* Sales-focused with the ability to upsell effectively

* Experience with Kerridge and 1Link is advantageous

Salary & Benefits:

* Basic salary of £32,500

* Uncapped bonus structure (hours sold, upsell, service plans) – realistic OTE £38,500

* Monday to Friday 8:00am–6:00pm

* ...