Service Advisor Audi

2 Days Old

Arden White Recruitment are delighted to present an exciting opportunity for an experienced Service Advisor to join Audi in Salisbury. The brand that is known for its innovation, quality, and customer excellence. This is a fantastic opportunity for a skilled service professional to take the next step in their career to the role of Senior Service Advisor at Audi Salisbbury, run by the highly-reputable Heritage automotive group.
About the Role As a Senior Service Advisor, you’ll be the key point of contact for customers, managing their service journey from initial booking through to vehicle handover. You'll ensure every interaction is handled with professionalism, accuracy, and care, helping to drive departmental performance and customer satisfaction.
Supporting the Aftersales Manager, you’ll also play a crucial role in mentoring junior members of the team, driving efficiencies, and contributing to a collaborative working environment.
Key Responsibilities include:
Delivering a high standard of customer service across all service interactions.
Supporting and guiding other service team members to achieve individual and team goals.
Promoting additional products and services where appropriate to enhance the customer experience.
Handling service bookings, customer updates, and follow-ups in a timely and professional manner.
Ensuring documentation is accurate and compliant with company procedures.
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Location:
Bemerton
Salary:
£33,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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