Senior Test Analyst Location: Marlow | Salary: Competitive

VIQU is recruiting a Senior Test Analyst / QA Engineer to join a leading UK IT services organisation, supporting a major ServiceNow implementation within their Business Systems team. This is a hands-on QA role focused on delivering high quality testing across in-house developments and third-party platforms, with a strong emphasis on ServiceNow ITSM and CSM.

Key Responsibilities

Create, review and execute test plans, test scripts and test cases Perform functional, regression, manual and automation testing Test across ServiceNow ITSM and CSM modules Work closely with developers, business analysts, product owners and Scrum teams Review user stories and technical specifications to define test coverage Log, track and manage defects through to resolution Ensure changes meet business requirements prior to release Support continuous improvement across the ServiceNow testing function

Key Requirements

Strong background in software testing / QA Experience in manual testing with some exposure to automation (Selenium desirable) Hands-on experience testing ServiceNow ITSM and CSM Experience working in Agile delivery environments Understanding of SDLC and structured testing approaches Experience using tools such as Jira, Zephyr or Azure DevOps Strong understanding of ITIL processes Confident communicator with the ability to work with technical and non-technical stakeholders Strong attention to detail and a pragmatic approach to testing

Desirable Skills

ServiceNow ATF experience ISTQB or ServiceNow certifications Exposure to performance, load or security testing Experience with ServiceNow TPSM Broader automation framework experience

To Apply: Contact Phoebe Rees via the VIQU website or LinkedIn. Referral bonus available (T&Cs apply)