Senior Services Manager

Salary £29,836 to £33,795 pa and great benefits including Health Cash Plan

On call shift payment of £14.30 per session

Temporary Contract (3 Months), full time (37.5 hpw)

Guildford

We cant offer a CoS for this role

Home, a place where you belong

Want to lead a team that really cares and empowers customers to live their best life?As our Senior Client Services Manager, youll lead our Guildford support team to deliver person centred housing related support and make it a Great Place To Work for our colleagues! Youll manage our services which house customers experiencing working with women and families fleeing domestic abuse. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!

What youll do

• Leading a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.

• Be the Safeguarding Lead for the service

• Ensure Health and Safety checks and risk assessments are completed and recordedaccurately

• Managing the contracts, budgets and KPIs, and liaising with stakeholders and commissioners

• Manage individual and team performance using coaching skills and assessing colleague competencies and objectivesto ensure customers live in a safe, supportive, person-centred service

Why join us

This is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day!If youre ready to leave behind the ordinary, do something that really part of one of the UKs top 10 Great Places to Work!

You have

• The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values

• The understanding of where our customers are in their life and have the passion to advocate for them.

• Experience of delivering support in a housing or care environment

• Experience of people management

• To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!

Stronger together

We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!

The practical bits

• Were open to agreeing a work pattern with you

• Youll manage your own diary

• This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home.

• Youll have the opportunity to network across services and with commissioners to ensure the service standards are delivered

• Youll need an enhanced DBS and we pay for that.

Whats in it for you?

• 34 days leave, pro-rated (including bank holidays and a me day)

• Paid time off for volunteering

• Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more

Click APPLY NOW to see ourSenior Client Services Manager job description, find out aboutus and for help to apply. xbpsjku Roles can close early, so dont wait.

For reasonable adjustments email

South Supported Portfolio 505