Senior Service Design Lead - End-to-End Customer Journeys

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A not-for-profit financial organisation in Crawley is seeking a skilled Talent Acquisition Partner to lead service design initiatives. The role involves developing and implementing customer journeys, coaching the CX team, and managing a journey management platform. Ideal candidates will have significant experience in service design, strong facilitator skills, and the ability to translate insights into actionable outcomes. This mid-senior level position offers a collaborative work environment with generous benefits. #J-18808-Ljbffr
Location:
Crawley
Job Type:
FullTime

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