Sitting within the Multi-Agency Public Protection Service (MAPPS), this role is to provide quality product management within a complex agile Programme. MAPPS will be used by various organisations including police, probation services and others. It is required to support a multi-agency oversight of relevant offenders once they are released from custody for as long as they are considered to present a risk to the public.
As such, MAPPS has a high political profile as well as a very complex network of stakeholders. The Programme is focused on providing parity with a legacy system. Once achieved there will be continuous improvement to meet customer needs beyond parity. You will be part of a team of Product Managers working within a wider multidisciplinary team with interaction designers, user researchers, developers and testers. Your aim will be to deliver world-class services that properly balance the needs of users of the system and strategic owners of the operations and policies.
The role will be focused on the strategic MAPPS Product and the long-term direction of its development or on elements of the overall Product and ensuring these elements are sufficiently understood for development teams to design and build them.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office.
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What you will do
A Senior Product Manager will use their knowledge of user needs and business goals to frame and solve problems and set priorities for delivery teams. You will be responsible for the overall vision and quality of the product being delivered sometimes in conjunction with a Lead Product Manager or portfolio/programme director.
Forming the vision for the products you own and engage teams and stakeholders in the development of that vision over time.
Leading the production of roadmaps, release plans and lifecycle plans for the delivery and maintenance of the products from inception right the way through to retirement as well as inputting into the departmental wide approach to road mapping/lifecycle planning.
Taking a product through its lifecycle (e.g. discovery, alpha, beta, live) including service assessments.
Representing users and focus on their needs throughout the delivery process.
Leading the prioritisation process for the work that needs to be done by the development team by creating and maintaining a product backlog which balances immediate user needs with the long-term investment in development and overall business benefits.
Providing final sign off on any completed functional development prior to the deployment to a production environment for your products.
Taking the lead in using product or service usage data, and user feedback to devise new ideas for functionality or new ways of working with a continuous improvement mindset and take a lead in promoting such evidence/data driven design across the wider department.
Ensuring the overall quality of the product is in line with standards including, but not limited to, the Government Digital Service Standard, TDA standards, Technology Code of Practice and Accessibility legislation. Taking a leading role in promoting these standards across the department and government as a whole.
What you will bring
Investigating patterns and trends to identify and resolve problems.
Working in the delivery of large and complex technology-based projects.
Balancing the needs of users, strategic owners of products and project leadership.
Budgeting and financial control skills as well as commercial awareness.
Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be large groups.
Leading in promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle.
At the Home Office, your work has real-world impact, shaping the safety and security of millions. We offer:
Meaningful Work: Contribute to critical national security and public service initiatives.
Career Growth: Benefit from tailored development frameworks and professional communities.
Flexible Working: Balance your professional and personal life with hybrid work options.
Diversity and Inclusion: Join a workplace where your unique background and talents are celebrated.
Benefits include
Exceptional pension: Employer contribution of 28.97%.
Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
Flexible working: Options include full-time, part-time, compressed hours, job sharing, and a hybrid model (minimum 60% on‑site).
Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
Recognition and inclusion: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
Learn more about our benefits: Benefits - Home Office Careers
Additional Information
This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years. Unfortunately, we cannot sponsor visas.
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