Senior Product Manager – (Hospitality Saas) Location: Hybrid (Edinburgh) Salary: £70,000 – £80,000 per annum Employment Type: Permanent

Company Overview

Our client is a leading software business providing digital solutions that help hospitality organisations operate more efficiently. Their platforms are used by thousands of hotels, restaurants, and service providers to improve communication, streamline operations, and enhance the employee experience.

The company continues to expand across the UK and Europe, driven by a focus on innovation, customer success, and delivering technology that makes life easier for people on the frontline of hospitality.

Role Overview

As a Senior Product Manager, you’ll take ownership of the mobile experience across a suite of hospitality management products used daily by professionals across the sector. You’ll define the strategic roadmap for both employee and manager-facing applications, ensuring a seamless user experience across mobile and desktop platforms.

This position requires strong Product Management expertise within Hospitality SaaS. You’ll act as a key contributor and mentor within the Product team, providing leadership and guidance to other Product Managers and Product Owners, while remaining hands-on across discovery, execution, and delivery.

Key Responsibilities

Define and own the vision, strategy, and roadmap for mobile experiences across the company’s hospitality management suite. Translate business and customer needs into clear product goals and prioritised initiatives. Act as Product Owner for your squad: manage backlogs, refine user stories, and ensure consistent delivery of high-quality releases. Collaborate closely with Engineering, Design, and Data teams to deliver exceptional user experiences across mobile and desktop. Conduct discovery interviews, gather feedback, and validate concepts with end users in busy hospitality environments. Drive product improvements that enhance learning, communication, scheduling, and operational efficiency. Champion a mobile-first mindset and ensure coherence across the full product ecosystem. Provide mentorship and guidance to Product Managers and Product Owners within the team. Partner with cross-functional teams in Marketing, Customer Success, and Sales to support go-to-market success. Analyse performance metrics to evaluate product adoption, retention, and engagement, using insights to inform decisions.

Skills & Experience Required

6+ years of experience in Product Management within B2B SaaS. Strong experience building and delivering mobile-first products. Background in hospitality technology is essential. Deep understanding of how technology supports operational and workforce management in fast-paced environments. Excellent stakeholder management and collaboration skills across technical and commercial teams. Strong analytical and problem-solving abilities with a data-driven mindset. Experienced in agile delivery and comfortable balancing strategic and tactical priorities.