We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels.Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience.Key ResponsibilitiesLead the CRM product strategy, roadmap and continuous improvement planManage global rollouts, new releases, integrations and platform optimisationBuild a single customer view through strong data integrity and governanceDeliver advanced dashboards, reporting and conversion performance trackingPartner with marketing automation and digital teams to enhance engagementManage external vendors, budgets and business case deliveryCoach and develop a CRM product team and support regional adoptionAbout YouSignificant experience in CRM product management and Salesforce deliveryStrong understanding of customer engagement, marketing automation and analyticsProven track record delivering large scale, multi region CRM programmesConfident communicator with excellent stakeholder and change management skillsData driven, strategic and focused on measurable ROI and outcomesIf you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now. #J-18808-Ljbffr