Senior Procurement Manager – BPO | Outsourced Managed Services | Global Blue Chip Household Name | £70,000 - £80,000 + Bonus & Strong Wider Package | West London (Hybrid)

Are you a seasoned procurement leader with experience in outsourced services, BPO, or complex third-party delivery models? This is a high-impact opportunity to join a world-class, globally recognised brand, leading strategic procurement across one of the most business-critical and customer-facing areas: outsourced contact centres and managed service providers.

As Senior Procurement Manager, you'll take ownership of a significant multi-million-pound global spend across onshore, nearshore and offshore customer operations. These third-party partnerships are central to the business’s award-winning customer experience, and you’ll play a lead role in optimising their commercial, operational, and strategic performance.

Partnering with senior stakeholders across Procurement, Commercial, Customer Service, and Technology, you'll drive supplier strategy, lead major contract negotiations, and play a key role in transforming the company's outsourced operating model. It’s a rare opportunity to operate at a high strategic level while staying close to the commercial detail — all in a collaborative, fast-moving environment.

Key R...