OverviewIf you’re ready to take your career to the next level, Carter Jonas offers the perfect platform. Join us and you’ll bring your expertise to life across a growing Single Family Housing portfolio, supported by our national Build to Rent team that’s passionate about creating high-quality homes and thriving communities. Here, you’ll build strong professional relationships, gain exposure managing houses, apartments and low-rise blocks across multiple locations and play a hands-on role in shaping places people are proud to call home.As a Senior Portfolio Property Manager you will join a team of nine professionals within our residential sales and lettings office, including coordinators, negotiators, property managers and partners.We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!Carry out six-monthly property inspections across the SFH portfolioIdentify and report maintenance, health & safety and compliance issuesCoordinate and conduct tenant move-ins, check-ins and check-outsComplete and review inventory checks at the start and end of tenanciesEnsure properties are presented to a high standard prior to occupancyCompare check-out conditions against inventories and report damages or issuesLiaise with contractors, tenants and internal teams as requiredMaintain accurate inspection notes, reports and records on property systemsWhat will it take to be successful?The ideal candidate will have proven experience in a client-facing property management role, with a background in PRS, Single-Family Housing, Multi-Family Build-to-Rent or within a leading lettings agency. They will demonstrate excellent customer service, strong communication skills, and the ability to manage their workload confidently and independently. Highly organised and detail-focused, they will bring sound judgement, strong problem-solving ability, and a proactive, professional, and collaborative approach. A high level of discretion and confidentiality is essential. Block management experience is beneficial but not required. A full UK driving licence is essential for this role.We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.As an equal opportunity employer, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.About us:Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.Our values:Approachable – We treat every relationship with respect, integrity, and warmthEffective – We do what we say we will, we do it well and we are accountableAmbitious – We are ambitious for our clients and for our firmWe look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:Communication - Ensures effective, clear, and relevant communications in support of business objectivesPeople - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through othersBusiness Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and valuesUse of Technology - Modern, Agile, Digital EmployeeTeamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve businessPersonal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.
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