Senior Operations Analyst – Invoice Finance Location: London (Hybrid)

We’re looking for a Senior Operations Analyst to join our growing operations team and help streamline, optimise, and scale our invoice financing function. You’ll play a key role in ensuring operational excellence, regulatory compliance, and exceptional client experiences across our lending platform.

What You’ll Do Manage the day-to-day operations of our invoice finance offering, including client onboarding, invoice processing, funding, payments, and collections. Own the customer experience , acting as a first point of contact for operational matters and delivering timely, effective solutions. Conduct validation and verification checks on invoices to detect discrepancies or fraudulent activity. Perform reconciliations between client accounts, invoices, and payments to ensure complete accuracy. Work closely with the COO on reporting, including regulatory and fund reporting requirements. Partner with the CTO and Technology team on system and product enhancements that improve process efficiency. Support the Data Science team with risk analysis tools and process optimisation initiatives. Identify and implement process improvements to enhance efficiency and client satisfaction. Ensure full compliance with all operational risk, KYC, and regulatory frameworks.

What We’re Looking For Minimum 3 years’ experience in operations management within invoice financing or financial services . Hands-on experience using Dancerace systems (essential). Proven track record managing client relationships and operational workflows. Strong understanding of credit risk, fraud prevention, and regulatory compliance. Excellent analytical, communication, and problem-solving skills. Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment. UK finance industry qualifications are desirable.