Senior Network Engineer (Network & Security Operations) - Home Based

2 Days Old

Job Title: Senior Network Engineer (Network & Security Operations)
Location: Home-Based (UK)
Type: Full-Time, Permanent
Salary: £45,000 + Benefits
We are seeking an experienced Senior Network Engineer to join a growing network operations team, providing senior-level support across complex enterprise network and security environments . This role is focused on BAU support, troubleshooting, and operational stability , supporting critical customer infrastructure in a home-based capacity.
You will act as a senior escalation point within the team, supporting secure, resilient LAN, WLAN, and network security platforms , while helping to drive service quality and continuous improvement.
What Youll Be Doing
As a senior technical specialist within the network operations function, youll be responsible for maintaining, supporting, and optimising live enterprise networks and security platforms.
Key responsibilities include:
Providing 3rd-line support and escalation for complex network and security incidents
Supporting and maintaining Cisco Security technologies , including:
ASA, FirePOWER, FTD & FMC
Cisco ISE (NAC, identity and policy enforcement)
Cisco Umbrella
Cisco DNA Center (DNAC)
Supporting enterprise LAN environments (Cisco Catalyst switching)
Supporting and troubleshooting enterprise WLAN environments , including controllers and access points
Diagnosing issues across routing, switching, wireless and security domains
Performing configuration changes, upgrades, patching and routine maintenance
Monitoring network performance, availability and security posture
Creating and maintaining operational documentation, runbooks and knowledge articles
Providing technical guidance and mentorship to junior engineers
What Youll Bring
Required Experience & Skills:
5+ years experience supporting enterprise network and security environments
Strong hands-on experience with Cisco Security platforms (ASA, FirePOWER, FTD, FMC, ISE, Umbrella)
Strong enterprise networking experience across LAN and routing/switching
Proven experience supporting enterprise wireless (WLAN) environments
Experience operating as a senior / 3rd-line engineer
Excellent troubleshooting and problem-solving skills
Nice to Have:
Experience supporting SD-WAN environments
Exposure to network monitoring and management tools
Cisco certifications (CCNP Enterprise, CCNP Security or equivalent)
Experience within managed services or enterprise operations teams
What Youre Like
Operationally focused and calm under pressure
Customer- and service-driven, with a strong uptime mindset
Clear communicator with strong documentation habits
Detail-oriented and proactive
Enjoys mentoring and supporting team development
Why Join Us?
Youll be joining a collaborative, operations-focused team responsible for mission-critical enterprise networks , working with modern Cisco networking and security technologies. The role offers long-term technical growth, stability, and the flexibility of a fully home-based position .

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Location:
Congleton
Salary:
£45,000
Job Type:
FullTime
Category:
IT;IT

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