Senior Manager, Data Centre Operations in City of London

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Job Description
Senior Manager, Data Centre Operations
Location: London
Reporting to: Director, EMEA Data Centre Operations
Direct Reports: Data Centre Facilities Manager, Data Centre M&E Manager
Salary: £85,000–£100,000 + allowances & benefits (detailed below)
About the Role
We are seeking an experienced Senior Manager, Data Centre Operations to lead the operational performance, service quality, and resilience of a major carrier-dense, globally connected data centre campus. The site supports mission-critical colocation services, high-density deployments, extensive interconnection ecosystems, and 24/7 operational demands.
This role oversees facilities operations, engineering/M&E teams, and incident management processes while ensuring excellence in service delivery and compliance with strict availability, safety, and security standards.
Key Responsibilities
Operational Leadership
Oversee day-to-day data centre operations, ensuring consistent adherence to uptime, safety, and customer SLAs. Lead and develop the Facilities Manager and M&E Manager, providing strategic direction for engineering, maintenance, and site operations teams. Manage site operations across power, cooling, security, fire systems, critical infrastructure, and building services.
Infrastructure & Risk Management
Ensure all critical systems are maintained to world-class standards, following rigorous preventive and corrective maintenance programmes. Lead root-cause analysis, incident response, and post-incident reviews for all operational events. Maintain operational risk registers, capacity planning, and resilience strategies.
Governance, Compliance & Standards
Uphold compliance with required ISO standards, safety regulations, and internal operational frameworks. Drive continuous improvement initiatives aligned with global data centre best practices. Work closely with compliance and security teams to maintain audit readiness.
Customer & Stakeholder Interaction
Act as a senior operational point of contact for enterprise, cloud, and carrier customers. Collaborate with internal stakeholders including engineering design, commercial, security, and IT teams. Support customer tours, technical clarifications, and operational reporting.
People Leadership
Foster a high-performance culture within the operations team. Lead workforce planning, recruitment, succession planning, and skills development. Ensure teams adhere to safety, quality, and technical training requirements.
Standards & Compliance Requirements
Experience with the following standards is required or strongly :
ISO 27001 – Information Security Management ISO 20000-1 – IT Service Management ISO 22301 – Business Continuity ISO 9001 – Quality Management ISO 14001 – Environmental Management ISO 45001 – Occupational Health & Safety ISO 50001 – Energy Management
Engineering Practices & Technical Experience
Candidates must demonstrate strong engineering competence across the following data centre disciplines:
Electrical Systems
HV/LV distribution systems, transformers, switchgear, busbars and panel boards UPS systems (static & rotary), battery technologies (VRLA, Lithium-ion) Generator systems, fuel delivery, and synchronisation controls Electrical Protection Systems (EPS), load testing and discrimination studies Grounding/earthing systems and power quality analysis Familiarity with N+1, 2N, and 2N+1 electrical architectures
Mechanical & Cooling Systems
CRAC/CRAH units, chilled water systems, DX cooling and adiabatic cooling Chillers, pumps, cooling towers, heat exchangers and associated controls Hot/cold aisle containment and airflow management strategies Environmental monitoring and optimisation for PUE/energy efficiency Understanding of high-density deployments (liquid cooling beneficial)
Controls, Monitoring & Automation
BMS, EPMS and PLC-driven controls Asset monitoring, alarm management, and remote telemetry Interpretation of trend data for predictive maintenance and incident analysis Familiarity with CMMS platforms for asset management and maintenance planning
Facilities, Safety & Critical Infrastructure
Fire detection & suppression systems (VESDA, gas suppression, water mist) Access control, CCTV, mantrap systems, and physical security controls Compliance with electrical and mechanical safety legislation (UK-specific) Authorised Person experience (AP/CP) for HV/LV or mechanical systems desirable
Operational Engineering Practices
Creating and reviewing Method Statements, Risk Assessments, and SOPs/EOPs Hands-on oversight of maintenance activities, change controls, and energised work restrictions Managing engineering vendors, SLAs, performance reporting, and site audits Strong understanding of resilience, redundancy, failover paths and fault-tolerant design
Skills & Experience Required
5+ years of data centre operations management experience within a critical-environment setting. Proven leadership of engineering, facilities or operations teams in a 24/7 environment. Strong technical understanding of electrical/mechanical systems, BMS/EPMS, and critical facility infrastructure. Demonstrated experience in incident management, root cause analysis and operational risk management. Excellent stakeholder engagement skills, with a customer-centric approach. Ability to operate effectively in high-availability, multi-site or campus-scale environments.
Compensation & Benefits
Base Salary: £85,000–£100,000 Annual Travel Allowance: £5,000 (paid monthly) Annual Car Allowance: £5,650 (paid monthly) Annual Bonus: Equivalent to 2.5× monthly salary, paid every May Private Medical & Dental Plan Pension: Year 1: 9% employer contribution Year 2: 10% employer contribution Year 3+: 11% employer contribution Additional benefits include life assurance, enhanced leave, wellbeing support, and professional development programmes.
Why Join Us?
This is a senior leadership opportunity within one of Europe’s most interconnected and engineering-intensive data centre environments. You will shape operational strategy, drive engineering excellence, and ensure the resilience and performance of a globally significant critical infrastructure facility.
Apply Now!!!!
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Location:
City Of London
Job Type:
FullTime
Category:
Manager, Senior Manager, Data, Data Centre, Senior, Management, Operations

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