Senior Library Assistant, Halesowen library, 18 hours per weekGLL is currently recruiting a Senior Library Assistant to join the team at Halesowen library working 18 hours per week.As a Senior Library Assistant you will be working in busy community- focused libraries giving access to wide variety of collections and resources including books, periodicals, CD and DVD loans, public computers/internet access. .With community at the heart of everything we do, as a Senior Library Assistant, youll ensure that every visitor to the library is welcomed into a clean, safe and attractive environment with useful facilities that keep them wanting to return. As a key frontline staff member, youll adapt to, and acknowledge, the diversity of our visitors and what they aim to get out of their library visit as well as helping them to discover our wide range of resources and services. Your passion for libraries and community engagement will be apparent as you help people do everything from discovering new authors to tracking their ancestry from our records and even helping them find their ideal job using our IT systems.What you need:Experience working within the libraries.Evidence of making a difference to customersConfident IT skills and knowledgeExcellent numeracy, literacy and communications skillsAdministration skillsExperience of using Library Management systems, would be usefulA real focus on customer service.Passion and personalityEvidence of being organised and efficientCustomer Service Qualification (desirable)Be a great team playerWhat youll do:Work as part of the team to ensure the smooth operation of the libraryProvide warm welcome and genuine goodbye to all customers, providing guidance and support on how to get the optimum results from their visit by truly engaging with customers to understand the reason behind their visitDevise and create imaginative and fun childrens activitiesDeliver story time and craft activities for under 5sFollow the safeguarding of children and vulnerable adults policy and proceduresFollow all Normal & Emergency Operating Procedures as well as adhering to relevant polices and manualsInteract with customers through conversations and supporting their needsSupport customers with all queries available at the libraryFully participate in and engage in the any training provided.As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.In return, you will get:18 hours a week permanent roleSalary £25,435 per year (36 hours pro rata)Industry leading rates of pay banding dependant on relevant qualificationsDiscounted membership at our leisure centresDiscounts across thousands of retailers (GLL Extras)A fantastic pension scheme25% off Red Letter Days25% off Buy A Gift20% off GLL spa experience treatments and associated products.20% off Tea and Tonic productsRide to work schemeFree eye tests and discounted glassesThe opportunity to join the GLL Society and have a say in how we are run plus associated social eventsExclusive discounts on our villas in PortugalExclusive discounts on our Ski chalets in BulgariaHealth assuranceCareer pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.About GLL:As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and childrens centres.Our people are from the communities we serve and help us make real changes in their local area.One of our core values is More than a Job, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure were having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.We offer two different types of work arrangements:A permanent employment contract - part time and full timeA flexible worker engagement by joining our flexible worker poolIf you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.So whether your ambitions lie in libraries, sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL.Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives.We are an inclusive employer. We seek and welcome diversity in our teams.All pay rates are subject to skills, experience, qualifications and location.JBRP1_UKTJ