A technology solutions firm is seeking an experienced Senior ITSM Engineer to join its ITSM Tooling team in Basingstoke. This role involves designing, configuring, and deploying ITSM solutions in secure Defence environments. The successful candidate will produce essential documentation, ensure consistency in tooling deployment, and work closely with architects. Extensive experience with ITSM platforms and strong knowledge of ITIL are required. A forward-thinking approach to secure service management is essential. #J-18808-Ljbffr