Senior Internal Account Manager\nLocation: Manchester / Hybrid\nOverview\nTCS Consulting is recruiting for an Internal Account Manager to support field-based Regional Business Managers, deliver strong customer service, and help grow an established UK customer base. This role sits within an international team and offers clear development opportunities.\nKey Responsibilities\n• Provide proactive customer service and maintain regular contact with existing customers to build long-term relationships.\n• Manage orders, quotes, forecasts, contracts, and ensure all account information is accurate.\n• Qualify enquiries, offer pricing, follow up on quotes and samples, and close business confidently.\n• Support Regional Business Managers with daily communication, appointment scheduling, joint customer visits, and sales activities.\n• Help grow smaller or fluctuating accounts, retain customers, and increase sales and part numbers.\n• Advise customers on commercial and basic technical questions and take part in customer video calls and sales meetings.\n• Take ownership of tasks and deliver a high response rate within 24 hours.\nCandidate Profile\n• Minimum 2 years in a similar role, ideally with PCB, electronics, manufacturing, or customised product experience.\n• Strong communication and listening skills, with the confidence to make decisions and close business quickly.\n• Detail-oriented, proactive, positive, and able to work independently or as part of a team.\n• Target-driven with good time management and a willingness to learn and develop.\n• Comfortable travelling for international training or customer visits.\n• Takes pride in their work and ownership of their role.\nWorking Hours\nMonday to Friday, 8:00 a.m. to 5:00 p.m