About The RoleAs a Senior Interaction and Product Designer at TPXimpact, you will be solving problems across our priority clusters, including transforming government, health, not for profit, commercial and planning and infrastructure. Youll work on ideas for products; creating plans, flows, prototypes, and user interfaces that are easy to use and accessible. Youll guide teams through the process of design; setting an example, by telling powerful stories and building sustainable relationships, giving others the assurance and confidence they need.On client projects, youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams to produce high-quality work that meets the needs of users. In DT Design, youll play an active role in contributing to the Interaction & Product Design practice, developing our service offers and helping us achieve our missions.DimensionsKey performance indicators for the roleIndividual utilisation: 90%Problem solving responsibility and complexityMedium/high, contributing to project delivery and providing practice-specific support. Capable of managing ambiguity and adapting to fast-changing situations with limited guidance.Internal / External interactionsSupport delivery and client relationshipsContribute to practice growth (internal impact, sharing, blogging)Contribute to business growth (bids, proposals, pitches)About YouResponsibilitiesDeveloping strategy zooming out to see the bigger picture, identifying interaction design opportunities and navigating ambiguity to shape product strategy aligned with long-term goalsFraming problems as hypotheses to test, prioritising them based on risk and building shared understanding, especially with clients or stakeholders who are earlier in their digital maturityTesting assumptions generating multiple ideas, establishing metrics to measure success and guiding the team to respond to evidence-based insightsCreating prototypes using technical knowledge in the right level of details (paper, clickable, or code) and testing ideas with users to influence decision-makingDesigning for accessibility leading inclusive design from start to finish across discovery, alpha, and beta, and implementing comprehensive accessibility testing plansEstablishing design patterns auditing designs for consistency, effectively using existing design systems, reducing complexity and technical debtWorking with developers bridging the gap from user needs to tech implementation, communicating design intent clearly to translate designs into working softwareCommunicating design decisions telling the compelling story of our work and impact, and consistently presenting yourself in a confident and effective manner in complex project environmentsElevating capabilitiesactively mentoring others, providing proactive and actionable feedback, fostering an inclusive team cultureDriving practice growth actively sharing knowledge with wider audiences and strategically managing your time to deliver value while supporting bid, proposals, or pitchesProfessional knowledge and experienceEssential experienceDefining product design strategy, problem framing and propositions as well as managing assumptions and using hypothesis-driven approaches to support long-term goalsCreating and designing prototypes using a mix of methods (paper, clickable and code) to test hypotheses and drive decision-making throughout different stages of designDesigning inclusively, applying accessibility standards and using assistive technologies in testing to design solutions that work for everyoneBridging the gap to technology by collaborating with developers in technical or complex programmes, translating design into working software and actively reducing technical debtWorking with ambiguity to build shared understanding, effectively engaging stakeholders and building digital maturityEstablishing metrics to rigorously evaluate design success and foster a culture of continuous improvementIdentify skill gaps to mentor and elevate others in the team, fostering inclusive team culturesNavigating complexity, knowing when and how to escalate wider issues and working effectively through blockersTelling the story of our work and inspiring a design community environment, increasing engagement and knowledge sharing while making space for everyone to contribute equallyStrategically managing time to deliver maximum value to our clients and their users while actively contributing to practice and business growth.Desirable experienceExperience working in the public sector or to the UK Government Service StandardConfidence using co-design approaches to bring different people together, including users and stakeholdersLine managing other designers to support their development and growthCo-developing and running formal learning activities or training sessions to increase the skills and confidence of our clients and staff.Technical skillsFrame product strategy and problem propositions in ways others can understand to guide teams and decision-makingApply information architecture, micro-interaction, design systems and graphic/visual design principles (composition, typography, layout, etc) to create high quality designs that developers can easily interpretApply various dimensions of fidelity (visual, interaction, content, data, etc) appropriately to test multiple ideas and take experimental approaches to prototypingApply digital accessibility principles and standards (WCAG) across all stages, implementing testing plans that use assistive technologies (JAWS, VoiceOver, Magnifier, and Dragon)Audit designs for consistency, differentiate between patterns and components, and contribute to complex design systems (GOV.UK, NHS, etc)Demonstrate the value of prototyping in code, using tools like GOV.UK and NHS prototype kitsUnderstand, research and responsibly experiment with emerging technologies (large language models, generative AI, etc) and their impact on design practiceRaise issues promptly and effectively manage the escalation of problems that have a wider scope that your teamOwn your learning and development while running internal initiatives to deepen the knowledge of othersCollaborate effectively with others and engage sceptics on the value of designAbout UsPeople-Powered TransformationWe're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.Benefits Include:30 days holiday + bank holidays2 volunteer days for causes that you are passionate aboutMaternity/paternity - 6 months Maternity Leave, 3 months Paternity LeaveLife assuranceEmployer pension contribution of 5%Health cash planPersonal learning and development budgetEmployee Assistance ProgrammeAccess to equity in the business through a Share Incentive PlanGreen incentive programmes including Electric Vehicle Leasing and the Cycle to Work SchemeFinancial adviceHealth assessmentsAbout TPXimpact - Digital TransformationWe drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.JBRP1_UKTJ