This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

The role:

As a Technical Consultant you will be a key part of the St. James's Place infrastructure team. The role is responsible for ensuring that our infrastructure and in scope platforms and associated tooling is operating effectively and maintained in accordance with our IT standards and policies to ensure high availability to our community. Advanced level of problem solving is expected with guidance to other technical resources on complex issues. It also Involves working on major initiatives resulting in defining and changing infrastructure architecture as well as improving operational efficiencies.

What you'll be doing

You will work closely with our engineering teams, internal stakeholders including application solution architects, project managers and development teams in ensuring a quality end to end technical design is delivered to the business. During this process you will ensure you're within scope and contributing to evolving our architectural roadmaps and strategy. Building and maintaining relationships with external and internal stakeholders whilst working with the wider technology and change teams will be key to successful delivery.

As well as being a senior stakeholder working with our 3rd parties, you'll be designing, building IT infrastructure solutions to support our own internal staff, our Partner community and our clients. We are a cloud first organisation and make extensive use of SaaS, IaaS, PaaS solutions. You'll be keeping abreast of key developments that could impact our systems as well as changes in tools, technologies or working practices that can be exploited to improve the services we deliver. This role Is likely to specialise in a particular technology to an expert level but is expected to have basic understanding across multiple technologies used (e.g. AWS/Azure/Snowflake or as It In scope of the service this team providers.)

Key Responsibilities of the Job:

• Ensure our Infrastructure, platforms in scope and environments are maintained In line with our standards and policies, resolving Incidents to minimise Impact of failures and achieving our target SLAs
• Keep knowledge up to date of changes made by suppliers In the software or tooling that we use, providing recommendations for future change to ensure we operate on supported software and tools
• Ensure that business continuity plans for your team are up to date, tests for the plans and system disaster recovery tests are supported and your team understand the requirement to acknowledge notifications and act accordingly for live events
• Design and provide Infrastructure architectural direction, Input, guidance and oversight, deliver or oversee technical infrastructure changes across our estate.
• Act as a consultant for the technology area for complex problems and issues to help resolve incidents for challenging requirements.
• Train, educate and mentor others within the Technology Operations division.
• Drive and maintain technical roadmap to ensure estate is fully supported.
• Proactive recommendations to maintain and right size the estate.
• Ensure new product/system and cloud features are understood and maximised.
• Understand business drivers and business capabilities (future and current state) and determine corresponding infrastructure designs and change requirements.
• Ensure security is integrated into all architecture solutions.
• Exceptional understanding of the AWS Well Architected Framework and/or Microsoft technologies
• Identify areas for automation and deliver automated functions.
• Acts as a subject-matter expert to multiple areas within the Technology Operations division.
• Work closely with internal and 3rd party architects that manage and design architecture for a single project or initiative.
• Understand technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.
• Consult with application and infrastructure development projects to fit systems or infrastructure to architecture and identify when it is necessary to modify projects.

Essential Criteria:

• Strong understanding of core cloud infrastructure across AWS and Azure as well as traditional data centre environments.
• Familiarity with software tools which automate or assist part of the development build process.
• Certification across enterprise products, with an emphasis on AWS Professional level qualifications and experience of Snowflake
• Have exceptional knowledge of Cloud technologies across Iaas, SaaS,PaaS.
• Excellent understanding of project lifecycle and application development methodologies.
• Experience working in a DevOps environment.
• Experience of a variety of application integration approaches, application development, design and integration.

Desirable Criteria

• Experience of working across Infrastructure within complex Financial Services environment
• Engineering experience.