Senior ICT Support Engineer in Kilmacolm

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Job Description
Start Date – March 2026
We are seeking a proactive and energetic ICT professional to support the School’s ICT provision in a new role. The successful candidate will have strong interpersonal skills, excellent technical knowledge, and proven problem-solving ability, ensuring the delivery of a reliable, secure and forward-looking ICT service across the School.
The salary will be £35,000 to £38,000 dependent on experience, with a generous pension and benefits package.
This is a full-year post with 5 weeks annual leave.
Job Role and Responsibilities
Reporting to the ICT Manager, the Senior ICT Support Engineer will be responsible for:
All aspects of ICT facilities provision, including curricular, administrative and financial services needs. Ensuring the ICT Department provides an efficient and effective service to all users. Providing day-to-day ICT support to pupils and staff. Investigating, recommending and implementing future ICT developments. Liaising with external ICT support partners and suppliers.
Key Tasks will include:
Responding to Helpdesk requests. Providing technical support for all end users. Managing both on premise and cloud environments. Managing user accounts, onboarding and leavers. Maintaining asset and licence registers. Managing print services, namely PaperCut. Managing Apple devices using Apple School Manager and Jamf School. Liaising with external ICT providers regarding infrastructure, cyber security and disaster recovery.
Infrastructure and Networking
Maintaining and supporting wired and wireless networks. Having a strong understanding of VLANs and physical network topologies. Configuring and supporting Fortigate firewalls. Support switching, routing and TCP/IP networking. Supporting VoIP / IP telephony systems.
Systems and Security
• Ensuring compliance with data protection regulations.
• Ensuring secure remote access solutions are in place.
• Maintaining backup and disaster recovery systems.
• Keeping knowledge up-to-date of emerging cyber security threats.
Audio Visual
• Supporting and maintaining classroom AV equipment and smartboards.
Training and Development
• Providing ICT guidance and training to staff where required.
• Undertaking ongoing CPD to keep skills up to date.
The application form and detailed job spec can be found by clicking on the s1jobs APPLY button now.
Closing date: 12 noon on Monday 26th January 2026.
For further information about this post please contact Jill Glen, Head of Commercial Operations, on (0)1505 872238.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Location:
Kilmacolm
Job Type:
FullTime
Category:
Engineer, Support Engineer, ICT, Senior, Engineering

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