Join to apply for the Senior Human Factors Practitioner (Permanent) role at NATS

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Join to apply for the Senior Human Factors Practitioner (Permanent) role at NATS

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This range is provided by NATS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job Purpose

We’re currently looking to recruit for a Senior Practitioner on a Permanent Basis. You will manage up to five major Human Factors (HF) projects in key business areas such as Operations, Technology, or Airspace. Ensuring delivery to time, cost, quality, and scope, balancing resources and customer needs. They work closely with external technical peers (e.g. ATC, Tech Safety, Validation).

DUTIES

• Build and maintain relationships with programme customers and stakeholders, acting as the main contact for delivery
• Collaborate with technical peers and Business Process Experts to improve delivery efficiency and effectiveness
• Ensure resourcing reflects all customer requests for their projects
• Deliver technical work as required across programmes
• Ensure compliance with NATS processes
• Provide ad-hoc HF expertise to customers and projects
• Scope, plan, implement, and report on complex technical tasks with minimal guidance, coordinating with peers
• Identify and escalate conflicts or concerns to the appropriate manager
• Complete tasks on time, to quality standards, and customer satisfaction, including technical analysis and deliverables
• Respond to queries, advise, and influence customers with minimal guidance
• Represent and promote the HF team internally and externally, building a strong network
• Coach and mentor junior team members on technical and non-technical matters
  
  

• MSc or BSc in Human Factors or related field (e.g. Psychology, Biomechanics)
• Significant HF experience in safety-critical industries
• Registered member of a recognised HF institute (e.g. CIEHF, BPS) or equivalent experience
• Proven ability to work independently and influence change in multidisciplinary teams.
• Demonstrated success in leading projects and delivering solutions to tight deadlines
• Commercial acumen and experience with internal and external customers.
• Strong track record in HF within safety-critical environments or equivalent academic background
• Comfortable with ambiguity, able to assimilate unfamiliar information and provide sound HF advice aligned with regulations and NATS’ Safety Management System
  
  

• Strong process understanding
• Knowledge of HF techniques
• Skilled in data analysis and interpretation
• Effective time management and planning
• Strong networking and relationship-building
• Excellent written and verbal communication
• Detail-oriented and accurate
• Confident in spotting and reporting errors
• Quick to learn and share new information
• Creative in solving business challenges
• Clear and concise documentation skills
• Proactive, motivated, and decisive
• Logical thinker with strong focus on detail
• Team player who tackles issues early
• Identifies and meets business needs
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Airlines and Aviation

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