Join our team and you’ll be responsible for bringing strong expertise in Workday and play a key role in the effective operation, enhancement, and support of our People Systems. Working in the People Applications department, you will provide advanced system knowledge, assist with complex issues, and help deliver improvements particularly within Workday.

While you won’t be the sole SME or escalation point, you will serve as a knowledge leader within the team, offering mentorship, contributing to training and documentation efforts, and supporting the day-to-day delivery of high-quality service to users across the organization. You will also contribute to Train-the-Trainer initiatives and lead Workday training sessions for the People team and business users.

You will provide cross-system support, including SmartRecruiters and Cornerstone, where needed, though your depth of expertise will be focused on Workday. You will play a vital role as we reimagine the labour market to make it work for everybody.

Your responsibilities include:

1. Lead and maintain a Train-the-Trainer program, equipping People Applications team members to deliver training and support confidently.
2. Act as a senior support resource across People Systems, especially Workday, assisting with complex issues escalated from Support Specialists.
3. Provide second-line support across People Applications (Workday, SmartRecruiters, Cornerstone), with a focus on resolving more complex or recurring issues.
4. Support testing efforts for Workday changes, releases, and enhancements, coordinating feedback from stakeholders and ensuring system quality.

Qualifications

• Strong hands-on experience in Workday, with a solid understanding of multiple modules and best practice configurations.
• Experience delivering structured Workday training, both in live sessions and through written/visual materials.
• Previous involvement in Train-the-Trainer initiatives or peer coaching highly desirable.
• Comfortable supporting other People systems such as SmartRecruiters and Cornerstone (non-SME level).
• Experience in system troubleshooting, testing, and documentation.

Additional Information

We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:

• 29 days holiday allowance + bank holidays
• Private medical and dental healthcare
• Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
• 24/7 Employee Assistance Programme
• Life Assurance Cover
• Cycle to work scheme
• Hybrid working model (3 days working from the office)
• And you can bring your dog to the office on Mondays and Fridays!

Our commitment

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

As a global business, we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:

• Fertility Friendly Employer, accredited by Fertility Matters at Work
• RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
• Stonewall: Gold Award
• Stonewall: Top 100 Workplace Equality Index (85)