Senior HR Operations Manager

New Yesterday

Overview We're supporting a well-established, multi-site Higher Education organisation in the appointment of a Senior HR Operations Manager to join their HR leadership team on a 12-month fixed-term contract. Reporting directly to the Head of HR, this role will take ownership of HR operations across a diverse UK workforce, ensuring the delivery of efficient, compliant, and high-quality HR services within a Higher Education setting. This is a key role focused on driving operational excellence, enhancing systems and processes, and shaping performance and reward practices to support a high-performing organisational culture. Key Responsibilities
Lead the day-to-day delivery of HR operations across multiple UK locations Manage, coach, and develop an HR operations team Act as the subject matter expert for HR systems (HRIS), processes, and data integrity Drive continuous improvement initiatives to streamline HR processes and enhance efficiency Oversee HR metrics, reporting, and data insights to support senior leadership decision-making Ensure all employee data and records are maintained accurately and in line with compliance requirements Own and manage right-to-work checks and ensure full legislative compliance Monitor changes in employment law and ensure HR practices remain compliant Support the Head of HR in delivering key HR projects and transformation initiatives
What We're Looking For
CIPD Level 5 qualified (or above) Strong experience within HR Operations / HR Shared Services / HR Systems Proven experience managing HR processes across multi-site or multi-region environments Strong knowledge of UK employment law and its practical application Experience improving HR systems, processes, and operational efficiency Demonstrated ability to lead, coach, and develop teams Commercially aware with the ability to influence and support senior stakeholders Highly organised with strong attention to detail and ability to prioritise effectively Proactive, solutions-focused, and able to take ownership
Key Outcomes
Deliver a high-quality, customer-focused HR service across the full employee lifecycle Drive effective HR projects and change initiatives Implement and embed performance, pay, and reward practices Strengthen HR systems, reporting, and data-driven decision making
Additional Information
This role is fully onsite in Greenford (5 days per week) The position is offered on a 12-month fixed-term contract The successful candidate will be expected to contribute to a positive, inclusive, and compliant working environment
Interested? All applications will be handled with strict confidentiality If you're an experienced HR Operations professional who enjoys improving systems, leading teams, and making a tangible impact — we'd love to hear from you. #J-18808-Ljbffr
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Location:
Greater London
Job Type:
FullTime

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