Your new companyA unique opportunity to influence and improve housing services at a strategic level.

Are you a housing professional with a passion for regulatory assurance, compliance, and service improvement?We're partnering with a forward thinking public sector organisation to recruit a Senior Housing Regulatory Assurance Officer. This is a pivotal role shaping the quality, safety, and continuous improvement of housing services across the organisation.

You will champion high standards, drive regulatory compliance, and ensure the organisation delivers safe, modern and resident focused housing services.

Your new role

• Leading the planning, coordination and delivery of housing regulatory compliance activity
• Establishing and embedding service improvement frameworks
• Acting as a subject-matter expert for housing regulation, Consumer Standards and statutory compliance
• Producing high quality reports, dashboards and briefings for senior leadership and stakeholders
• Identifying risks early, creating action plans, and supporting service areas to raise performance
• Guiding teams through inspections, audits, self assessments and regulatory submissions
• Deputising for senior leaders when required
• Providing line management support to staff involved in compliance and assurance
• Working cross departmentally to embed a culture of quality, learning and continuous improvement

What you'll need to succeed

• Strong knowledge of the Social Housing (Regulation) Act and the Regulator of Social Housing's Consumer Standards
• Experience in social housing, compliance, service improvement or project management
• Ability to analyse data, interpret performance trends and create action plans
• Skilled in writing policies, procedures, formal reports and presenting to diverse audiences
• Excellent investigative, problem solving and diagnostic abilities
• Experience developing improvement plans and delivering change
• A collaborative, innovative, solutions focused mindset
• Strong organisational ability - able to prioritise, delegate and manage competing demands

Desirable:

• Professional housing qualification or currently working towards one

What you'll get in return

• Highly influential position shaping service quality
• Opportunity to lead on a new and developing regulatory assurance framework
• Supportive leadership environment where ideas are valued
• Flexible hybrid working
• Chance to make a meaningful impact for residents and communities

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk