A global professional association for accountants in Greater London is looking for a member engagement leader to improve member and student satisfaction. This role offers the chance to advocate for process enhancements and lead a team while focusing on operational excellence and member engagement strategies. The ideal candidate should have experience in leading global call-centre operations, as well as CRM proficiency. The position is hybrid, allowing for a flexible work environment within a diverse team. #J-18808-Ljbffr