Senior Genesys Engineer

5 Days Old

Job Description Senior Genesys Engineer
I am currently recruiting for a Senior Genesys Engineer who can solve a variety of complex problems and furthermore meet critical user requirements. Within this role, the ideal candidate will have an expertise in Genesys Cloud with a wide range of knowledge and be ready to learn new techniques, languages and frameworks.
Salary - £70,000 per annum
Location - Fully Remote Working
Experience Required
Extensive experience with Genesys Cloud architect flow design and build across Voice, Email and Messaging channels.
Proven track record in developing APIs for seamless integration of third-party tools and services.
REST API / Web services experience
Detailed knowledge of IP Telephony: Genesys Cloud Edge Devices and SIP Trunking.
Ability to diagnose and resolve complex technical issues including analysing SIP traces.
Knowledge of Terraform and Genesys CX as Code
Knowledge and experience with CI/CD pipelines, such as Azure DevOps
Technical Requirement
Genesys Cloud Professional Certification (GCP
At least one Genesys Cloud Specialist Certification (GCS) in any of the following areas: Architect, Quality Management, Workforce Engagement, AI and Bot
Genesys Cloud Developer Certification (GCD)
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Location:
London
Job Type:
FullTime
Category:
Engineering

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