Senior Financial Crime Investigator - WorkflowSalary Range: £32,800 - £40,000 per annum DOE + benefitsLocation:  UK Remote or UK Hybrid – Dependent on vicinity to a hub Our Team The purpose of the role is to be responsible for managing intra-day workflow and daily performance for various teams within Financial Crime Operations. The role is part of the Central Function within Financial Crime Operations and will aim to maintain and improve workflow and ensure SLA’s are met, however staff will also be involved with other senior investigator tasks such as performance management and coaching and development of staff. What you’ll be doing

Effectively delivering 1st Line Financial Crime activities and processes within quality and performance objectives, ensuring a service delivery which enhances the customer experience and ensures we operate within regulatory & policy requirements. Be a Subject Matter Expert in Financial Crime processes and procedures and actively contribute to keeping these up to date and policy compliant and perform annual reviews of processes and procedures. Assisting Financial Crime Managers with documented changes to Financial Crime procedures for systems and controls, policy changes and training to FC colleagues. Utilising full end-to-end CiQ platform and best practice processes (planning, loading, verification etc) Weekly and monthly MI production from CiQ and reporting into FC management team Working closely with FC management team to design and build effective workflows

We need you to have

Previous experience working in a workflow role. Positive, organised, and confident behaviours. A keen eye for detail. Confidence and ability to communicate in a clear and concise manner and respond to questions. The ability to present to colleagues both in person and remotely to a variety of development levels. The ability to work autonomously with excellent time management skills.

It’s a bonus if you have…but not essential

Experience of working within a financial crime environment. Relevant ICA qualification or willingness to work towards this.

Red Hot Rewards

Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. Up to five extra paid well-being days per year​. 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.