Salary - £28554.24 per annum Join our team as a Senior Events and Sales Executive and become the driving force behind unforgettable experiences at the Queens Hotel. As a key member of our dedicated Sales team, you will play a pivotal role in managing all aspects of meeting and event organising, ensuring an exceptional guest experience from start to finish. In this dynamic position, you will serve as the ambassador for the hotel, harnessing your passion for organising events and creating lasting memories. From the moment an inquiry is received, you will expertly handle every detail, from conducting viewings to meticulously planning and coordinating each event. What we offer • £28554.24 per annum, based on experience • Full-time, 40 hours per week Our ideal candidate & the role We are looking for someone that holds and enjoys maintaining high standards, with a keen attention for detail. Working as part of a team you will provide administrative support, and organise all aspects of a client's meeting or function requirements including venue hire, AV equipment and food & beverage; from the initial enquiry up until the day of the event. You will deliver a consistently high standard of event management services to our guests. You'll also undertake a range of follow-up duties including billing and post-event feedback in order to generate repeat business. Your role will include, but is not limited to: • Ensuring that the unoccupied meeting rooms and show round rooms are set as per the company standards and meeting rooms are set as per BEO; • Meeting with the organiser of each event to ensure that they are being looked after and act upon their feedback accordingly. Always show availability to assist them with their queries; • Communicating menu questions, length of wait, product availability, additional meal requirements, allergies, dietary needs and special requests to the Kitchen and the team. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. If you are passionate & looking to develop within a truly talented team, get in touch with us today! The core skills and experience required to succeed: • Truly passionate about the Hospitality Industry; • Previous experience in a Meeting & Events space; • Passionate about hospitality with a desire to provide excellent customer service and drive revenue within the MICE segment; • Ability to work under pressure to deadlines and targets; • Ability to function independently with a minimum of supervision; • Excellent communication skills, the ability to communicate verbally and in writing; • To be an enthusiastic team player with a flexible approach and have experience in empowering a team to successfully meet expectations; You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and The Queens Hotel. Benefits Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.

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