Senior Events & Groups Executive

1 Days Old

Were Hiring: Senior Events & Groups Executive Shape exceptional guest experiences and drive revenue in the heart of Manchester. If youre great at building relationships, converting enquiries and keeping operations running smoothly, youll thrive at Holiday Inn Manchester City Centre. Were a busy 4-star hotel with 12 event spaces, two stunning canal-side terraces and an unbeatable location less than five minutes from Piccadilly Station. Were now looking for an Senior Events & Groups Executive to help grow our Meetings & Events business while also overseeing Groups and Reservations. What Youll Do Lead & Coordinate Oversee the day-to-day running of the Events, Groups & Reservations Office Ensure seamless coordination and communication between all three areas Sales & Conversion Convert Meetings & Events enquiries into confirmed bookings Handle group enquiries and reservations, maximising conversion and revenue Deliver confident, engaging show-rounds that sell our spaces and services Supervision & Service Supervise, coach and support the Events, Groups & Reservations team Maintain high standards of accuracy, communication and guest care Support individual reservations when required Event & Group Handling Take the lead on key conferences, weddings and social eventsfrom enquiry to handover Partner with Operations and other departments to ensure seamless event delivery Commercial & Relationship Building Identify upsell opportunities and process improvements Build strong, long-lasting relationships with clients and agents What Youll Bring Experience in hotel events, reservations or sales Knowledge of the Manchester market A confident communicator with a strong sales mindset Integrity, professionalism and a passion for exceptional guest service What You Get Discounts across retail, restaurants & entertainment Free onsite gym + online fitness portal Global IHG Friends & Family hotel discounts Meals provided on duty Real opportunities for development and career progression Recognition and upselling bonuses If youre ambitious, enthusiastic and ready to take the next step in your Events, Groups & Reservations career, wed love to hear from you. The Holiday Inn Manchester City Centre is a 4 star 298 bedroomed Hotel located in the City Centre, less than a 5 minute walk from Piccadilly Railway Station, with 12 event rooms that cater up to 150 people, along with two canal side terraces for outside events.
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Location:
Manchester
Job Type:
FullTime

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