Senior Event Operations Manager Location: LondonSalary: £40,000 - £45,000 (DOE) + OvertimeContract: Permanent, 45 hours per week About the Role We’re looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. This is a client-facing role where you’ll take the lead in delivering exceptional, high-end events—working closely with Sales, Events, and key clients to ensure every detail is executed flawlessly. If you thrive in fast-paced environments, love leading teams, and have a passion for delivering premium experiences, this could be the perfect opportunity for you. What You’ll Be Doing

Leading the operational planning and delivery of a wide range of events Managing both front-of-house (FOH) and back-of-house (BOH) operations to the highest standards Producing detailed event plans and communicating them effectively across teams Briefing and leading teams of all sizes on-site Overseeing service flow, including large-scale dinners (up to 500+ guests) Attending site visits and tastings with clients and sales teams Managing equipment orders and supplier relationships Ensuring all Health & Safety and RAMS documentation is accurate and compliant Building strong relationships with key venues and clients Supporting recruitment, training, and development of team members Contributing to projects that improve efficiency and profitability

What We’re Looking For

Proven experience in event operations, ideally at a senior level Strong leadership skills with the ability to manage large teams Excellent organisational and communication skills Experience delivering high-volume, high-end events Confident client-facing presence Solid understanding of health & safety within events A proactive, solutions-focused mindset

Why Join Us?

Work on exciting, large-scale and premium events Be part of a collaborative and ambitious team Opportunities for career development across the wider group (including international projects) Competitive salary with overtime opportunities

Ready to Apply? If you’re ready to take the lead on exceptional events and make a real impact, we’d love to hear from you. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families

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