Senior Event and Conference Centre Technician Location: London (Onsite) Job Type: Full-Time | Shift-based, including out-of-hours coverage Salary: Competitive, based on experience + excellent benefits package

About the Role We are seeking an experienced Senior Event and Conference Centre Technician to join a prestigious global organisation based in London. This key onsite role involves leading a small team of technicians and delivering exceptional technical support across event spaces, conference rooms, and meeting facilities. You will take full ownership of live events and AV operations in high-profile spaces including auditoriums and town halls, playing a critical part in delivering flawless meetings and broadcasts using state-of-the-art technology. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys mentoring others, and is confident working directly with senior executives and stakeholders.

Key Responsibilities Lead & Support Team : Supervise and support a team of technicians, including managing rotas, training, and ensuring high team morale and performance. Event Management : Take ownership of live events, including large-scale presentations, town halls, and executive meetings in integrated AV spaces. AV Systems Operation : Set up and operate audio, video, and lighting systems (both digital and analogue). Video Conferencing : Manage VC/AC calls using platforms and hardware such as Zoom, Cisco, and Polycom – from scheduling and testing to live support and monitoring. Equipment & Maintenance : Prepare equipment for events, carry out 1st/2nd line fixes, preventative maintenance, and liaise with the Breakfix team where required. Client Liaison : Act as the technical point of contact for internal stakeholders, senior executives, and external contractors or vendors. Technical Administration : Maintain records, manage tickets, and support scheduling through room booking systems and Microsoft Office tools. Live Streaming & Recording : Support livestreaming operations when required, ensuring high production quality. Quality Control : Ensure the optimal visual and audio presentation of all content and event delivery. Site Coverage : Provide flexible support across other locations as needed (occasional travel outside London).

What We’re Looking For Proven experience in a senior AV or event technician role within a corporate or conference centre environment. Strong leadership skills and the ability to motivate a team. In-depth knowledge of AV/VC equipment and platforms (Zoom, Cisco, Polycom). Competency in setting up and supporting livestreams and hybrid events. Proficiency with Microsoft Office and familiarity with AV ticketing systems. Exceptional customer service and communication skills. Calm under pressure with a proactive and professional approach. Flexibility to work shifts and support out-of-hours events. Experience in liaising with senior stakeholders and providing white-glove service. A self-starter with excellent troubleshooting and problem-solving ability.

Benefits Competitive salary reflective of experience and seniority Comprehensive benefits package Ongoing training and professional development Exposure to cutting-edge AV technologies in a world-class environment Opportunity to work with global teams and clients If you're a confident AV professional looking to step into a senior role with responsibility, variety, and growth, we’d love to hear from you. Apply now and take the next step in your AV career.