Senior Estate Manager - London

Shape the Future of Mixed-Use Property Operations
Are you a seasoned property professional ready to take on an exciting leadership role managing a dynamic mixed-use estate? We're seeking an exceptional Senior Estate Manager to oversee a prestigious development - featuring residential units, retail space, gymnasium, and theatre facilities.

What Makes This Role Special?

Lead with Impact - You'll be the principal contact driving operational excellence across a diverse estate, delivering our brand vision while managing a professional team including FM assistants, front desk staff, maintenance, security, and service contractors.
Strategic Influence - Report directly to Heads of Operations/SPV Property and contribute to capital development strategies while managing substantial budgets and complex engineering projects.
Customer-Centric Leadership - Deliver exceptional experiences for residents, commercial tenants, and visitors in an innovative, operationally efficient environment.

Key Responsibilities

Property & Facilities Management

• Oversee comprehensive estate operations including statutory compliance (L8, RIDDOR, Fire Safety)
• Manage planned preventive maintenance programmes and capital projects
• Build strategic relationships with key suppliers and contractors
• Ensure Health & Safety excellence across all operations
  
  

Financial Leadership

• Manage Operating & Capital budgets with full P&L accountability
• Deliver service charge budget performance and identify cost efficiencies
• Collaborate with Finance Team on annual budgets and year-end accounts
  
  

Team Development

• Lead, inspire and develop a high-performing estates team
• Drive recruitment, coaching, and succession planning initiatives
• Foster a culture aligned with our company's vision and values
  
  

What We're Looking For

Essential Experience

• 10+ years in facility and building management
• Strong technical expertise in block management, equipment maintenance, and H&S regulations
• Industry qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
• Proven service charge management experience
• Excellence in customer service and stakeholder management
  
  

Standout Skills

• Advanced analytical abilities with complex reporting experience
• Strong leadership with team performance management expertise
• Commercial acumen with budget management experience
• Excellent communication skills and systematic approach to work
  
  

Our Values in Action

Integrity - Professional, honest, and fair in every decision Commitment - Results-driven with customers at the heart of everything Energy - Passionate about creating positive, diverse working environments

Ready to Lead?

This is more than a job - it's an opportunity to shape the future of innovative property management while developing your career with a forward-thinking organization.
Location: London Reports to: Heads of Operations

Senior Estate Manager - London

Shape the Future of Mixed-Use Property Operations
Are you a seasoned property professional ready to take on an exciting leadership role managing a dynamic mixed-use estate? We're seeking an exceptional Senior Estate Manager to oversee a prestigious development - featuring residential units, retail space, gymnasium, and theatre facilities.

What Makes This Role Special?

Lead with Impact - You'll be the principal contact driving operational excellence across a diverse estate, delivering our brand vision while managing a professional team including FM assistants, front desk staff, maintenance, security, and service contractors.
Strategic Influence - Report directly to Heads of Operations/SPV Property and contribute to capital development strategies while managing substantial budgets and complex engineering projects.
Customer-Centric Leadership - Deliver exceptional experiences for residents, commercial tenants, and visitors in an innovative, operationally efficient environment.

Key Responsibilities

Property & Facilities Management

• Oversee comprehensive estate operations including statutory compliance (L8, RIDDOR, Fire Safety)
• Manage planned preventive maintenance programmes and capital projects
• Build strategic relationships with key suppliers and contractors
• Ensure Health & Safety excellence across all operations
  
  

Financial Leadership

• Manage Operating & Capital budgets with full P&L accountability
• Deliver service charge budget performance and identify cost efficiencies
• Collaborate with Finance Team on annual budgets and year-end accounts
  
  

Team Development

• Lead, inspire and develop a high-performing estates team
• Drive recruitment, coaching, and succession planning initiatives
• Foster a culture aligned with our company's vision and values
  
  

What We're Looking For

Essential Experience

• 10+ years in facility and building management
• Strong technical expertise in block management, equipment maintenance, and H&S regulations
• Industry qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
• Proven service charge management experience
• Excellence in customer service and stakeholder management
  
  

Standout Skills

• Advanced analytical abilities with complex reporting experience
• Strong leadership with team performance management expertise
• Commercial acumen with budget management experience
• Excellent communication skills and systematic approach to work
  
  

Our Values in Action

Integrity - Professional, honest, and fair in every decision Commitment - Results-driven with customers at the heart of everything Energy - Passionate about creating positive, diverse working environments

Ready to Lead?

This is more than a job - it's an opportunity to shape the future of innovative property management while developing your career with a forward-thinking organization.
Location: London Reports to: Heads of Operations

Desired Skills and Experience

Key Responsibilities
Property & Facilities Management

Oversee comprehensive estate operations including statutory compliance (L8, RIDDOR, Fire Safety)
Manage planned preventive maintenance programmes and capital projects
Build strategic relationships with key suppliers and contractors
Ensure Health & Safety excellence across all operations

Financial Leadership

Manage Operating & Capital budgets with full P&L accountability
Deliver service charge budget performance and identify cost efficiencies
Collaborate with Finance Team on annual budgets and year-end accounts

Team Development

Lead, inspire and develop a high-performing estates team
Drive recruitment, coaching, and succession planning initiatives
Foster a culture aligned with our company's vision and values

What We're Looking For
Essential Experience

10+ years in facility and building management
Strong technical expertise in block management, equipment maintenance, and H&S regulations
Industry qualification (NFOPP, RICS, ARLA, ARMA, IRPM, IOSH, NEBOSH, CIBSE, CIOB, IHEEH)
Proven service charge management experience
Excellence in customer service and stakeholder management

Standout Skills

Advanced analytical abilities with complex reporting experience
Strong leadership with team performance management expertise
Commercial acumen with budget management experience
Excellent communication skills and systematic approach to work