Senior Design Researcher

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Senior Design Researcher (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Working in a multi-disciplinary design, product, and engineering team, you'll develop and lead the research strategy for a key area of our business. You'll also be supported by our wider Design Research and Analytics community. You'll be responsible for managing the research plan and roadmap for your service or product area. You'll deliver research to solve customer problems, unlock new opportunities, and guide what is created. You'll enjoy working on varied research across the product development lifecycle, from generative to evaluative research. Key Responsibilities
Conduct qualitative and quantitative research to gather user insights and identify pain points. Facilitate usability testing and analyse results to recommend improvements. Conduct interviews and surveys to collect user feedback and preferences. Synthesize research findings and present actionable insights to stakeholders. Collaborate with cross-functional teams to integrate research into design processes. Test content to ensure clarity and effectiveness in communication. Influence stakeholders with compelling research narratives that guide product strategy. Contribute to projects centered around change, ensuring user perspectives are prioritized.
Skills & Experience
Experience working closely with design and product teams to identify and prioritise the right research questions. Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction. Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews. Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities. Able to communicate and influence wider business stakeholders with clarity and conciseness. Experience combining qualitative and quantitative methods. Ethnographic experience (such as contextual enquiry or diary studies). Experience triangulating research and data from different sources to tell compelling customer stories. Experience with accessibility research and/or vulnerable customers. Willingness to share your expertise and learn from others. Proven experience as a design researcher in commercial environments.
Candidates will need to show evidence of the above in their CV in order to be considered. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace, and help them thrive in an inclusive environment. #J-18808-Ljbffr
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Location:
Greater London
Job Type:
FullTime

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