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Job Description Summary

Job Description

JOB TITLE: Senior Data Resilience Manager

SALARY: £104,686 – £123,160

LOCATION: London

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in the London office

About this opportunity
We’re the Chief Data & Analytics Office (CDAO) within Lloyds Banking Group!
The mission of Group Chief Data and Analytics Office is to promote, embed and commercialise Data and Analytics practice and culture across Lloyds Banking Group.
The Data Resilience team is a new chapter within the Chief Data and Analytics Office. It has the responsibility to define and embed new Strategies, Operating Models and Control Frameworks to protect the Banks critical data services that our customers, colleagues and the market rely upon.

The aim of the team is to protect our customers, colleagues & markets by ensuring we align with the spirit of the regulatory requirements for operational resilience established by the Bank of England, FCA and PRA.

We're enhancing the Bank’s operational resilience around key business services, aligning with FCA and PRA regulations. In the Data workstream, we're building a new Data Pillar with ServiceNow and other tools, enabling us to map and assess critical data assets. This role focuses on ensuring data is resilient throughout its journey, requiring an understanding of asset classes and a technical mindset.

Here's where you’ll make a difference –

• Track data flow across technology platforms to prevent loss, corruption, and cyber threats, ensuring recovery within business impact tolerance.
• Help establish controls and frameworks to identify vulnerabilities across on-premise, cloud, middleware, databases, third-party apps, messaging queues, and APIs.
• Support data resilience assessments and embed standards via operating model and policy changes.
• Analyse assessment outcomes and pinpoint vulnerabilities in data availability, integrity, and security.
• Create data lineage using Ins-Pi and ServiceNow, detailing data movement and application dependencies.
• Present findings to governance forums and drive remediation plans for identified vulnerabilities.

About us

Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too…

What you’ll need

• Prior experience working within a role where you have been responsible for identifying data resiliency issues on middleware components e.g. batches, messaging queues, third party data connections, encryption, data recovery & backup, data vaulting, data integrity, and cloud technologies.
• Financial Services experience and exposure to understanding some but not all; payments, cards, pensions, insurance, markets, trade & settlement, logon customer journeys.
• Technical knowledge of FCA, PRA, EBA guidelines on operational resilience.
• Good experience managing risks and controls.
• Desirable (but please apply if you don’t have them!) Exposure to either Ins-pi Designer or Ardoq for drawing data lineage.
• Solid experience in batches, messaging queues, third party data connections, encryption, data recovery & backup, data vaulting, data integrity and cloud technologies is essential.
• Good experience in Disaster Recovery, back-up and restore, cyber threats and monitoring, data encryption domains.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.