Senior Client Relationship Manager – (Institutional/Wealth/Platform) London Excellent Salary + Bonus + Bens

An excellent opportunity has arisen for an experienced Senior ClientRelationship Manager to join a London-based wealth and platform services business. You will take ownership of key institutional relationships, driving outstanding service, commercial growth and good customer outcomes across a high-profile client portfolio. The opportunity Act as the senior point of contact for key institutional and platform clients, ensuring a high-quality, collaborative and commercially effective relationship. Maintain and deepen client relationships through regular service and commercial reviews, following up actions promptly to drive satisfaction and retention. Drive revenue growth by identifying client needs and opportunities to introduce additional products and services, while keeping customer outcomes at the centre of decision-making. Engage with senior client stakeholders and executives to understand their strategy and roadmap, ensuring solutions are aligned to support their growth. Act as an escalation point for service and product queries, issues and complaints, ensuring timely and appropriate resolution. Use robust management information to ...