Senior Claims Adjuster

Manchester/Hybrid

50,000-65,000

We have an exciting opportunity for an experienced Senior Claims Adjuster to join a leading global insurer’s Property Claims team. This role, based in Manchester office, offers the chance to work on complex, high-value claims for both UK and international clients. You will have the opportunity to shape the future of property claims management in the UK while making a real impact on a growing and dynamic team.

About the Role:

As a Senior Claims Adjuster, you will take ownership of a caseload of large and/or complex claims, ensuring timely, accurate, and fair resolution. You will manage both primary and excess layers of coverage, dealing with complex international matters and collaborating closely with key stakeholders to deliver seamless service to clients.

Your responsibilities will include:

• Managing and taking responsibility for large, complex, or lead claims, with a focus on international coverage matters.
• Overseeing outsourced services and ensuring accurate financial reporting and claims records.
• Acting as the key contact for both internal and external stakeholders, ensuring smooth communication across all parties.
• Representing the company in market meetings, seminars, and internal claims discussions.
• Building and maintaining strong relationships with service providers, including TPAs, panel lawyers, and adjusters.

What We’re Looking For:

The ideal candidate will bring a strong technical background, ideally with multi-jurisdictional claims handling experience, and a solid understanding of London Market processes. You will have a proven ability to manage complex claims and mentor junior team members while maintaining high ethical standards in all your work.

Key qualifications include:

• Extensive experience in handling complex, multi-jurisdictional property claims (primary and excess layers).
• Proven leadership in guiding and developing teams.
• Strong knowledge of London Market processes and procedures.
• Excellent communication and stakeholder management skills.
• A high level of accountability and a strong work ethic.

Why Join Us?

In addition to a competitive salary, we offer an exceptional benefits package, which includes:

• Expansive health and wellness benefits.
• Generous retirement and savings plans.
• Global parental leave and adoption assistance.

Our inclusive culture and commitment to personal and professional development make this an ideal opportunity for those looking to grow their career in the insurance industry. We offer a dynamic, supportive work environment where you can thrive, develop, and make a real difference in the success of our business.

For more information please contact Ian at IDEX