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Job Description

The Senior Workspace Engineer will be supporting the operational delivery of our Virtual Desktop Estate and its associated services. This role has a key focus on assisting with the technical delivery of strategic projects, in addition to ongoing operational support of services.

This role is for a EUC focused technology specialist with exceptional technical skills to join a highly driven, motivated, and skilled third line team, supporting a Virtualised Desktop environment / platform comprising of multiple technologies / products.

Agility, customer centricity and creativity will be critical for the successful candidate to fit into the organization. The Citrix Engineer performs a wide variety of evaluations, maintenance, installation, and training tasks to ensure the enterprise Citrix systems and infrastructure related equipment meets company and user satisfaction.

This combined with a large project pipeline, will allow someone with the right skills to have exposure to both BAU and project work. The environment is fast paced and allows huge exposure to the latest technologies, coupled with the ability to be involved with the planning, design and commissioning, of new and existing requirements.

Within the role you will provide 3rd line support, infrastructure delivery, BAU and project based work across the enterprise. You will support IT incidents, effectively managing technical and business based communication and ensuring that root cause analysis and effective resolution is delivered. You will enable infrastructure strategy to be realised via information and knowledge sharing with other infrastructure team members as well as architects.

Key Skills:

End User Computing (EUC) experience Citrix Virtual Apps and Desktop (Must Have) Ivanti/AppSense (Must Have) NetScaler Experience designing and implementing Citrix Solutions

*Based in the London office, 5 days per week*

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