A major financial services institution in Manchester seeks a Senior Business & Data Analyst to lead customer journey mapping and data analysis for their Backup & Recovery Lab. The role involves coordinating cross-functional teams and driving process improvements, with a focus on transitioning from legacy systems to new solutions. Proficiency in data analytics and customer journey design is essential, along with strong stakeholder management skills. The position also offers a hybrid work model, promoting inclusivity and diversity. #J-18808-Ljbffr