Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.
Your key responsibilities
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
As a valued part of the Forte family, you will:
Maintain a professional and personable relationship with all our guests
Monitor surveillance cameras
Support our Health Security & Safety Manager to put security measures in place for VIP individuals and guests to the hotel and surrounding area
Carry out security patrols
Support the department with general administration duties
Assist guests and staff with security-related matters while maintaining discretion and courtesy
Report and record all incidents in accordance with hotel policy
Liaise with management and local authorities when necessary
This role involves working evenings and weekends.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests.
Our minimum requirements:
SIA Door Supervisor licence
First Aid at Work qualification
Personal Licence
Minimum 2 years experience working in a security role is essential
We are looking for team members who bring:
Diligence and dedication as a Security professional
Excellent observation, communication, and interpersonal skills
Professional appearance and demeanour
Ability to remain calm and effective under pressure
Genuine pride in their work
Team spirit and trustworthiness
Positive and professional demeanour in all interactions
Teamwork to ensure seamless service
Why working with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels
Extensive learning and development opportunities
Meals on duty, laundry of uniforms
Social activities and events
Recognition programs
Annual awards
Occupational Pension Scheme
50% discount on food and beverages
25% discount on Spa Treatments
20% discount on Health Spa products
Cycle to Work Scheme
Local Retailer Discounts
Employee Assistance Programme
Discretionary service charge
Expected package £31,000 gross per annum (salary plus discretionary service charge)
Ready to take the next step in your caree r? Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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