Customer Support / Scientific Account Coordinator – Pathology Services Location: London (Fully On-Site) Full-Time | 40 hours per week (Mon–Fri + occasional Saturdays) £30,000 We're working with a leading pathology company looking to bring in a confident and organised individual to support their client services team. This is a great opportunity for someone with a lab background who enjoys combining technical knowledge with customer-facing work. The Role You'll act as a key point of contact for clients, handling queries and supporting day-to-day service delivery. This includes responding to emails and calls, coordinating requests, and working closely with internal teams to make sure everything runs smoothly. It's a fast-paced role where communication and attention to detail are key. What You'll Be Doing Managing client queries via phone and email in a professional and timely manner Supporting with test requests, results queries, and general service-related issues Liaising with internal departments to resolve queries and ensure smooth operations Monitoring and following up on outstanding requests Delivering a high level of customer service at all times Essential Requirements Previous experience workin...