Scheme Manager Non Residential

Earn £19,710 per year (for 30 hpw) (based on £24,638 full time salary) and great benefits including Health Cash Plan

Permanent, part time (30 hpw)

Haywards Heath, West Sussex

We cant offer a CoS for this role

Home, a place where you belong

This is a great job opportunity for you to join our leasehold retirement team as Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us Youll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.

What youll do

• Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards.
• Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment.
• Ensuring communal areas are clean, safe and welcoming. Although our customers live independently, they like to get together regularly to socialise in our wonderful communal spaces.
• Working with partner contractors for any repairs and maintenance works required in communal living areas. You might also support sourcing suitable local suppliers.
• Signposting customers to relevant services to support their welfare and make a difference to their lives.
• Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in.

Why join us

This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!

You have

• A passion for providing excellent customer service being able to build great relationships with customers from all different backgrounds.
• Knowledge of the health and social issues that affect older people.
• Some experience in safeguarding and carrying out risk assessments.
• Able to work collaboratively with different partners.
• Strong administrative skills being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens.
• A self-starter approach with the ability to work much of your time alone. Youll be organised, bring initiative and be able to make your own decisions effectively.

Stronger together

We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!

The practical bits

• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview
• You'll work across 4 days per week between Monday and Friday
• You must be able to use technology for updating records, completing online learning and collaborating with other colleagues.
• Youll need an Enhanced DBS check done and we pay for that.
• The salary for this role will increase with cost of living rise after April 2026

Whats in it for you?

• Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a \"me day\"!), increasing to 39,
• Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Generous pension scheme with life insurance of 3x salary
• We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!

Find out more

Click APPLY NOW to see our Scheme Manager Job Description, find out aboutus and for help to apply. xbpsjku Roles can close early, so dont wait.

For reasonable adjustments email

Area Leasehold Retirement South East