Satcom 24x7 Service & Operations (Madley, Hereford, United Kingdom)Why This Role MattersSpecialist Platforms provide unique and specialist solutions to some of the industries more complex connectivity issues across the UK and wider Global communities. Within the Radio and Satcoms platform, our role is to support the availability and security of the network 24/7/365 combining operational and engineering resources to meet the customer demand. In your role as 24x7 Service & Operations, you will support the day to day management of services to our customers, providing guidance and support customer fault inverstigation and resolutionWe’re also excited to be building the networks of the future – working alongside our commercial partners to bring new products within the GEO and LEO satellite space, bespoke radio solutions for hard-to-reach areas, supporting the connection of Critical National Infrastructure and continued support the wider business to build a more sustainable and innovative product solution for our customersPurpose of the roleGeneral The role holder is responsible for providing effective support of project design and delivery, operational support tasks and day to day operations of systems and services, associated maintenance and logistics, dealing with all relevant issues under the guidance of the manager. The role holder provides support in the formulation of network, technology...