SAP CRM Test Lead

We're seeking a highly skilled and experienced SAP CRM Test Lead to join our London based Client. As a key member of our IT - Testing department, you will play a vital role in ensuring the highest standards of quality assurance for the CRM platform, powered by SAP CX suite and Annex Cloud Loyalty platform.

Overview

As the SAP CRM Test Lead, you will own and elevate quality assurance across our CRM platform, defining and executing test strategies, leading end-to-end validation of implementations, integrations, and updates. You will work closely with stakeholders to deliver reliable, best-in-class CRM solutions, leveraging your deep technical expertise, robust automation frameworks, and strong leadership skills.

Required Skills

* Familiarity with other testing tools and methodologies to supplement automation efforts * Experience with popular test management tools, such as Azure Dev Ops, JIRA * Proven track record of end-to-end testing for CX implementations, integrations, and upgrades * Experience defining test plans, risk assessments, traceability matrices, and exit criteria * Demonstrated ability to lead test teams through all phases of the testing lifecycle * Strong coaching and mentoring skills to develop junior testers * Hands-on experience building and maintaining automated test frameworks (e.g. Selenium) * Integration of automated suites into CI/CD pipelines (Jenkins,...